A quality management system (also called as quality system) is the principal methodology used by organizations to ensure that the products they develop have the desired quality. A quality system consists of the following: Managerial Structure and Individual Responsibilities- A quality system is actually the responsibility of the organization as a whole. However, every organization has a separate quality department to perform several quality system activities. The quality system of an organization should have support of the top management. Without support for the quality system at a high level in a company, few members of staff will take the quality system seriously.
Quality System Activities-
The quality system activities encompass the following:
- auditing of projects
- review of the quality system
- development of standards, procedures, and guidelines, etc.
- production of reports for the top management summarizing the effectiveness of the quality system in the organization.